Shipping policy

Shipping Policy

Panntry is committed to delivering your groceries quickly, safely, and reliably. Please review our shipping policy below before placing your order.

Order Processing

  • All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).

  • Orders placed on weekends or holidays will be processed on the next business day.

  • You will receive a confirmation email once your order has been shipped.

Shipping Rates & Delivery Estimates



Shipping Method Estimated Delivery Cost
Standard Shipping 5–8 business days Calculated at checkout
Expedited Shipping 2–4 business days Calculated at checkout
Free Shipping 5–8 business days Free on orders over $XX

Delivery times are estimates and may vary due to weather, carrier delays, or other circumstances beyond our control.

Shipping Destinations

  • We currently ship within [Country/Region].

  • For international shipping inquiries, please contact us at service@panntry.com.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor your package's journey in real time.

Perishable & Temperature-Sensitive Items

  • Perishable goods are shipped with appropriate packaging to maintain freshness during transit.

  • We recommend selecting expedited shipping for temperature-sensitive items.

  • Panntry is not responsible for spoilage caused by extended transit times or delivery delays beyond our control.

Missing, Damaged, or Lost Packages

  • If your package arrives damaged or is missing items, please contact us within 48 hours of delivery at service@panntry.com.

  • If your tracking shows delivered but you have not received your package, please contact the carrier first, then reach out to us for assistance.

Address Accuracy

  • Please ensure your shipping address is correct at checkout.

  • Panntry is not responsible for orders shipped to incorrectly entered addresses. If a package is returned due to an incorrect address, additional shipping fees may apply for reshipment.

Contact Us

If you have any questions about our shipping policy, please reach out to us:

Email: service@panntry.com

We're here to help and will respond within 24–48 hours.

— The Panntry Team